About Us

"Home is not a place; it's a feeling."

This philosophy is at the heart of Rugs R Us. We understand that your home is a canvas for your emotions, a backdrop to your most cherished memories, and a reflection of your unique personality. It's the place where you find comfort, creativity, and solace. Our journey started with the intention of turning houses into homes, by crafting pieces of art that would evoke those special feelings. 

Quality products, when sustainably produced and affordably priced, can uplift your life. This belief is at the core of our values.

100+

Unique Designs

50k+

Happy Customers

99.9%

On-Time Delivery

100%

Quality Guarantee

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Our Story

How Rugs R Us Came About

It all started in the heart of Oxford, where two friends, driven by a shared passion for transforming living spaces into personal works of art, teamed up to create something special. Our journey began with a simple yet powerful idea: to bring the joy of customization into every corner of the home.

Fuelled by this vision, we set out to build more than just a business—we wanted to create an experience. A space where anyone could surround themselves with the warmth and comfort of their most cherished memories.

Today, Rugs R Us stands as a proud community, dedicated to reshaping the way people connect with their homes. With each personalised product, we’re here to help you tell your story, one space at a time.

Our Story

Integrity, Excellence, & Customer-Centricity

We believe in providing an exceptional customer experience from start to finish. Our friendly and knowledgeable support team is available to assist you at any stage of your product creation journey. We strive to make the process enjoyable, transparent, and hassle-free, ensuring that you feel confident and satisfied with your custom rug purchase.

Discover the joy of owning products that reflects your unique personality and transforms your space into a work of art. Experience the unparalleled craftsmanship and impeccable service that Rugs R Us has to offer. Let us bring your vision to life and create a custom product that will be cherished for years to come.

Our Vision

Our vision is to become the world’s leading print-on-demand product store, recognized not only for exceptional quality and innovative design but also for an unparalleled customer experience that makes every interaction meaningful. We strive to set the standard in the industry by offering products that inspire creativity, reflect individuality, and cater to diverse tastes and needs. Whether customers are looking to celebrate a special occasion, express love and gratitude, or simply treat themselves, we aim to be their first choice for creating one-of-a-kind, memorable items.

Our Mission

At Rugs R Us, our mission is to help you transform your space into a reflection of who you are, whether it’s through personalised home décor or meaningful gifts. We believe in the power of customisation to create moments of connection, bringing people closer together and turning everyday spaces into places of inspiration, comfort, and joy. Every product we offer is designed to make the world a more thoughtful, connected place.

Meet The Team

Tom

Co-Founder & CEO

Handles the day to day running of Rugs R Us including: orders, emails, purchasing, web design, product design and printing.

Omar

Co-Founder & CEO

Leads the company, sets strategic direction, and ensures overall quality and customer satisfaction.

Jade

Customer Support

Manages customer service, resolving inquiries and ensuring a seamless, positive experience for every customer.

Andrew

Customer Support

Assists with customer queries, troubleshooting, and ensuring every customer is happy with their purchase.

Gail

Chief Product Officer (CPO)

Oversees product development and ensures our designs are fresh, high-quality, and meet customer needs.

Jennifer

Marketing & Social Media

Creates and executes marketing campaigns, manages social media, and builds our brand presence online.

Mark

Operations & Fulfilment

Oversees the logistics of our print-on-demand process and handles inventory management.

David

Fulfilment Specialist

Works alongside Mark to pack and ship orders, ensuring timely and accurate delivery..

Any Questions? Contact Us

Email

cs@rugsrusonline.co.uk

Address

Oxfordshire

(Shop opening in 2025)

Opening Hours

Mon - Sun: 08:00 - 22:00 (Design team working 24/7)

What Our Customers Say