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Contact Us
We're here to help! Whether you have a question about our products, an order, or just want to share your thoughts, we'd love to hear from you. Simply fill out the form below, and one of our team members will get back to you within 24 hours.
Your satisfaction is important to us, and we’re always happy to assist. Talk soon!
Questions? Send us an email
Contact infomation
- Oxfordshire, UK
- cs@rugsrusonline.co.uk
Opening hours
Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm
FAQs
FREE UK Standard Delivery (Tracked): 4 - 6 workings days.
FREE International Standard Delivery (Tracked): 6 - 8 working days.
Due to our team's meticulous process of creating, processing, and shipping out each order, we kindly ask for a maximum of 2 days to ensure everything is perfect before dispatch.
Yes, we ship internationally to many countries. International shipping typically takes 6 - 8 days.
International shipping is currently FREE.
You can track your order here. For any further questions or additional information, please don't hesitate to contact us.
No, there are no restrictions on the designs you can use.
However, we do maintain guidelines to ensure that all designs adhere to legal and ethical standards. We reserve the right to reject designs that, contain offensive or inappropriate content, or otherwise violate our policies.
Our aim is to provide a platform for creative expression while upholding integrity and respect for intellectual property rights.
We prioritise ethical sourcing and manufacturing practices. Our products are sourced from reputable suppliers, and we ensure fair labor practices throughout the production process.
