Privacy Policy

Last updated March 11, 2022

 Please read this privacy policy carefully.

This privacy notice for Rugs R Us. It explains in detail how and why we might collect, store, use, and/or share your data when you use our services such as when you:

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at or use our 'Talk to the Shop' feature on our website. Rugs R Us takes the privacy of your information very seriously. 


 Personal data you disclose to us

 In Short: We collect personal data that you provide to us.

 We collect personal data that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal data provided by you. The personal data that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal data we collect may include the following:

names                                                                                                                    contact information such as phone numbers and email addresses                        demographic information such as postcode, preferences and interests                IP addresses (automatically collected)                                                                  Web browser type and version (automatically collected)                                        payment data necessary to process your payment if you make a purchase, such as your payment instrument number, and the security code associated.      All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Data that is automatically collected

In Short: Some data — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain data when you visit, use, or navigate the Services. This data does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, data about how and when you use our Services, and other technical data. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect data through cookies and similar technologies.


In Short: Any or all the above data may be used to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your data for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To send you marketing and promotional communications of your interest. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.                                                                Internal record keeping                                                                                        Improvement of our products/services.  .                                                              We may also use your data to show you Rugs R Us adverts and various other content on other websites. If you do not want to use your data to show you Rugs R Us adverts and other content on other websites, please turn off the relevant cookies.


In Short: We may share data in specific situations described in this section and/or with the following third parties.

We may need to share your personal data in the following situations:                  Our staff, agents, and professional advisers. In this case, we will require those affiliates to honour this privacy notice.                                                              Third party service providers who provide services to us which require the processing of personal data.                                                                            Third party payment providers who process payments made over the website, for example, for payments or refunds.


In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store data. Specific data about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.


 In Short: We keep your data for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

 We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal data for longer than we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.


In Short: We aim to protect your personal data through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal data we process.                                                                        Payment details are encrypted using SSL technology.                            Organisational and technical measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know by contacting


In Short: You have rights that allow you greater access to and control over your personal data. You may review, change, or terminate your account at any time.

These may include the right:

 To request access – the right to request and obtain a copy of your personal data.                                                                                                                         To request rectification or erasure – the right to request that we delete or remove your data, or to have your personal data corrected.                               To restrict the processing of your personal information – the right to “block” us from using your data.                                                                                      To data portability – the right to request that we move, copy or transfer your data.

We will consider and act upon any request in accordance with applicable data protection laws.                                                                                                    To make enquiries regarding your privacy rights, please contact us via this email address: Alternatively, send us a message using the ‘Talk to the Shop’ feature on the website.


 In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

 We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

1 of 3